What: Yorktown is a community focused on our families. As taxpayers we have invested millions of dollars to improve and expand the services offered by our Parks and Recreation Department. Despite living in a digital world, residents are denied the ability to register their children, seniors and other loved ones for town sponsored programs, or obtain a pool pass, online. Rather, we are forced to take time out of our busy schedules to participate in an archaic system that hampers our staff with an outdated workflow product.
Why: Municipalities who have shifted to an online registration portal have reported 95% migration to that system. This will improve convenience, efficiencies and effectiveness on a number of levels. Most importantly, it will improve the workflow and capabilities of our town staff. Yorktown’s athletic clubs (YAC, SOAC and YYSC) are already doing this. It is time Yorktown got with the times.
How: According to the Yorktown Parks Commission the cost to integrate such a system would be, at most, $14,000 with annual fees for programs such as Park Pass. Yorktown’s total budget for 2019 is $52,000,000. Additionally, by improving efficiencies, reducing staff overtime for extended hours and expanding program reach, the program could eventually pay for itself.